Cookie Policy

Effective Date: 22nd December 2023.

By accessing our Website, you agree that this Cookie Policy will apply whenever you access the Website on any device.

Any changes to this policy will be posted here and we reserve the right to vary this policy from time to time and your continued use of our Website after any such change has been posted will constitute your agreement to any such changes. We strongly suggest that you revisit our Cookie Policy in order to ensure that you are informed of the current Cookie Policy for our site.

Our Use of Cookies

Like many companies our Websites use "cookies". A cookie is a small file of letters and numbers that is placed on your computer's hard drive when you visit certain websites. We may use cookies to tell us, for example, whether you have visited us before or if you are a new visitor and to help us identify site features in which you may have the greatest interest. Cookies may enhance your online experience by saving your preferences while you are visiting a particular site. For more information on cookies please see www.whatarecookies.com.

Most of the cookies we use are "personalisation cookies" which are used to recognise repeat visitors to the Websites and "analytics cookies" which monitor how visitors use our Websites and give us a better understanding of what content visitors are spending most time reading. The types of cookies used on our Websites are as follows:

• Strictly Necessary 

These cookies are essential to enable you to receive a service on a website. For example, cookies to operate online shopping baskets, do your internet banking or to comply with the law (e.g. such as to keep your information safe).

• Analytics / Performance 

These cookies are used only to help us to improve our Websites over time, by giving us insights into how the various sections of the Websites are used and how users interact with the Websites, for example which pages visitors go to most often and whether they get error messages from web pages. The information collected is anonymous and statistical.

• Authentication

These cookies are used to identify unique visitors to the Websites. If you log in to the Websites, these are the cookies that allow us to remember who you are and what your preferences are so that we can provide you with access to pages personal to you, for example your account pages or your selected font size. These cookies help keep your visit to the site secure. These cookies can also enable enhanced, more personal features and to provide services you have asked for such as watching a video, which is how they are used on our website. Whilst information collected by "functionality" cookies may or may not be anonymised, the "functionality" cookies on our website only collect anonymous information.

• Others

These cookies collect information about your browsing habits to make advertising relevant to you and your interests. These cookies collect the most information about users.

We have listed below the specific cookies that we use and the purposes for which we use them. You will see that we have also identified whether they are session cookies or persistent cookies. 'Session cookie' is a commonly used description for a cookie which stores information about user page activities to allow users to be recognized within a website so any page changes or item or data selection is remembered from page to page; whilst 'persistent cookie' is a commonly used description for a cookie which helps websites remember your information and settings when you visit them in the future.

• Strictly Necessary 

  • Service: Cookiehub.

  • Purpose: Manages consent settings for cookies

  • Cookie Type: Persistent

• Authentication

  • Service: AWS Cognito

  • Purpose: Manages user authentication & session management. 

  • Cookie Type: Persistent

• Authentication

  • Service: Artisio 

  • Purpose: For single sign-on management and access to online bidding. 

  • Cookie Type: Persistent 

• Analytics / Performance 

  • Service: Google Analytics

  • Purpose: Used by Google Analytics to distinguish users.

  • Cookie Type: Persistent

• Analytics / Performance 

  • Serivce: Mixpanel

  • Purpose: Used by Mixpanel for website analytics.

  • Cookie Type: Persistent

All information collected through the use of cookies is encrypted and we do not use cookies to collect information such as credit card numbers.

You can set your cookie preferences using your browser. Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. Please note, however, that without cookies you may not be able to take full advantage of all our Website features. For example, we use a cookie to remember your cookie preferences and so:

• If you delete all of your cookies you will have to update your preferences with us again.

• If you use a different device, computer profile or browser you will have to tell us your preferences again.

Web Beacons 

Certain pages on our Websites may contain "web beacons" (also known as Internet tags, pixel tags or clear GIFs). These web beacons allow third parties to obtain information such as the IP address of the computer that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, the type of browser used to view the page and the information in cookies set by the third party.

IP Addresses 

An IP address is a unique identifier that certain electronic devices use to identify and communicate with each other on the Internet. When you visit our websites, we may view the IP address of the device you use to connect to the Internet. We use this information to determine the general physical location of the device and understand from what geographic regions our website visitors come. We also may use this information to enhance our websites.

Complaints 

Baldwin’s takes its users' concerns seriously. If you believe that Baldwin’s has not complied with this Cookies Policy, or if you have any questions about our privacy practices in general, you may contact us by email at info@baldwins.co

If you have a complaint, please describe in as much detail as possible the ways in which you believe that the Cookies Policy has not been complied with. We will investigate your complaint promptly.

If you provide Baldwin’s with inconsistent preferences (for example, by indicating on one occasion that you consent to our use of cookies and on another by declining cookies), we will try to update your privacy preferences in a timely and accurate manner.